Terms of service

About these terms

These terms apply to the CloudDeck website and portal, provided by [Company legal name] ([ABN / company number]) (“we”, “us”). By using CloudDeck you agree to them. If you use CloudDeck for an organisation, you accept them on its behalf. A signed order or agreement with us takes precedence over these terms where they differ.

Your account and your clients

• You’re responsible for the users you invite and the roles you give them.
• You confirm you, or the client you act for, are authorised to connect each AWS account you link to CloudDeck.
• You decide which servers carry the clouddeck:managed tag. Actions taken through the portal on those servers are taken on your instruction.
• Keep sign-in details secure and tell us promptly about any unauthorised use.

Acceptable use

Don’t use CloudDeck to break the law, to access systems you aren’t authorised to manage, to interfere with the service or other customers, or to probe its security other than through responsible disclosure (see the security page).

AWS charges

Your AWS account is yours. Charges from AWS for resources created or used through CloudDeck, such as EBS snapshots or CloudWatch API calls, are billed to that account by AWS.

Fees

Fees are set out in your quote or order. [Payment terms]

Availability and changes

We work to keep CloudDeck available and secure but don’t guarantee it will be uninterrupted or error-free. We may change features; we’ll give customers reasonable notice of changes that materially reduce what they rely on.

Liability

To the extent the law allows, we aren’t liable for indirect or consequential loss, and our total liability is limited to [liability cap]. Nothing in these terms excludes rights you have under the Australian Consumer Law that can’t be excluded.

Ending your use

You can stop using CloudDeck at any time. Deleting the CloudDeck CloudFormation stack in an AWS account removes our access to it immediately. We may suspend accounts that breach these terms.

Intellectual property

CloudDeck and its software remain ours. Your data, your clients’ data and your brand assets remain yours; you give us permission to use them only to provide the service.

Governing law

These terms are governed by the laws of [State or territory], Australia.

Contact

Questions about these terms: [legal contact email].